Services

Assessments:  IQBG realizes that software alone cannot make an information management program successful. You are only as good as your people, process, and technology. Our Program Maturity Assessment (PMA) helps organizations benchmark current program maturity while providing a roadmap to meet future state requirements. By rapidly assessing current operations through proactive engagement, our team is able to develop business requirements and project return on investment (ROI), develop a technology roadmap, and recommend a multi-year implementation sequence. Our Program Maturity Assessment (PMA) is available for Records Management (RM), Information Governance (IG), and Content Services (CS).

IQBG knows that information management policy and effective records schedules are the heart of any program. Our approach to policy and schedule development is different than most consulting firms in two significant ways. First, we leverage our senior staff whose primary focus is Records Management. With numerous ECRM engagements under their belts, rest assured that experience and confidence are baked into each policy and records schedule we help you develop. Secondly, IQBG promotes knowledge transfer by collaborating with our clients as much as possible throughout the process.

Our methodology includes focused use case discussions, technology demonstrations, and training sessions. Our clients are well equipped to support their records management program, driven by effective policy and records schedules.

Information is one of your most valuable assets. Content creation has become simplified, and it is too easy to neglect the volumes of content and records supporting your business. Without effective governance, things can go south really quickly. IQBG leverages several Information Governance maturity models to benchmark your Information Governance program, providing recommendations that bridge the gaps between people, policy, process, and technology to implement lasting information governance.

Enterprise Content Management (ECM) strategies capture, manage, store, preserve, and deliver content and documents related to organizational processes.

ECM is working properly when it is effectively “invisible” to users. ECM is a collection of infrastructure components that fit into a multi-layered model and include all document-related technologies (DRT) for handling, delivering, and managing structured data and unstructured information. The five ECM components and technologies were first defined by AIIM as capture, manage, store, preserve, and deliver.

IQBG provides professional services for:

• • Document Management (DM)

  • Collaboration

  • Web content management

  • Records management

  • Workflow and business process management (BPM)

  • Email Management

  • Data Migrations

  • FOIA & eDiscovery

  • Conversion and Digitization

  • Support & Maintenance